Business hosted telephones, sometimes called VoIP, from Town Geek, are an efficient, cost-effective solution for all sizes of businesses from single users up to the many hundreds of users.
Many of our clients have recently made the switch from traditional telephone to our hosted VOIP solution. This is due to its extensive range of business, financial and technical benefits to future-proof your business. Simply put, hosted telephony is a telephone system that resides in the cloud rather than in your office. Users access the hosted telephone system through a business-class IP phone that we provide. Calls are made and received over an internet connection and are routed to fixed and mobile devices. Find out more about our broadband services here.Business hosted telephones, sometimes called VoIP, from Town Geek, are an efficient, cost-effective solution for all sizes of businesses from single users up to the many hundreds of users.
We charge a low monthly fee per number that includes all calls to CA and international landline, and mobile calls, with no minimum terms or tie-ins.
Features of Town Geek’s hosted telephone systems:
- Call Forwarding – Automatic, programmed or manual call forwarding to any number.
- Call Transfer – The ability to transfer calls between extensions regardless of their location
- Simultaneous Ring or Single ring – One number can ring all your phones or just chosen phones.
- Call Park/Call Pickup – Place a call on hold and allow anyone to dial an extension and take the call.
- Call Waiting – Receive a tone indicating another call is waiting for attention.
- Do Not Disturb – With the press of a button, sends calls straight to voicemail.
- Remote Working – Make outgoing calls whilst displaying your office phone number to your customers.
- Mobile twinning – Incoming calls will ring on your office phone and mobile simultaneously and can be answered on either phone.
- Conferencing – Allow 3 or more parties to connect together.
- Caller ID – Identify (or block identification) of the caller’s phone number or phone number and name.
- Forward on Busy/No Answer – transfer calls if the line is in use or doesn’t answer.
- Music on hold – Plays music to fill the silence that would be heard by telephone callers who have been placed on hold.
- HD Calls – High-definition call quality, improving the customer’s perception of your business.
- Auto attendant – The system includes the ability for incoming callers to navigate through menus using the phone keypad.
- Scalable – Any number of phones can be ported to the hosted phone system. Phones can be quickly added to your system with minimum downtime.