[vc_row][vc_column width=”1/3″][vc_row_inner][vc_column_inner][fr_custom_menu cms_template=”fr_custom_menu–layout1.php” menu=”55″ link_color=”#032549″ link_active=”#032549″][/vc_column_inner][/vc_row_inner][vc_row_inner css=”.vc_custom_1543462871674{margin-top: 50px !important;margin-bottom: 30px !important;}”][vc_column_inner][fr_info_box texts=”%5B%7B%22content%22%3A%22Has%20your%20question%20not%20been%20answered%3F%5CnPlease%20don%E2%80%99t%20hesitate%20to%20get%20in%20touch%20with%20us%20to%20find%20out%20how%20we%20can%20help%20you.%22%7D%2C%7B%22content%22%3A%22Contact%20us%20by%20phone%2C%20email%20or%20social%20via%20any%20of%20our%20social%20media%20platforms.%22%7D%5D” title=”Can’t Find an Answer?” icon_material_design=”zmdi zmdi-help”][/vc_column_inner][/vc_row_inner][/vc_column][vc_column width=”2/3″][vc_row_inner css=”.vc_custom_1548633014857{margin-bottom: 52px !important;}”][vc_column_inner][fr_accordion fr_accordion=”%5B%7B%22ac_title%22%3A%22My%20Device%20Doesn%E2%80%99t%20Switch%20On%22%2C%22ac_content%22%3A%22An%20electronic%20device%20not%20switching%20on%20can%20be%20the%20result%20of%20many%20things.%20Most%20commonly%20there%20is%20a%20fault%20with%20the%20mainboard%20or%20the%20battery.%20We%20can%20diagnose%20a%20range%20of%20issues%20and%20replace%20only%20what’s%20needed%20to%20be.%22%7D%2C%7B%22ac_title%22%3A%22My%20Touchscreen%20Doesn%E2%80%99t%20Work%22%2C%22ac_content%22%3A%22Many%20touchscreens%20won’t%20work%20if%20the%20device%20has%20been%20a%20victim%20to%20a%20heavy%20fall%20or%20if%20the%20device%20has%20previously%20been%20’repaired’%20and%20a%20genuine%20screen%20wasn’t%20used%20in%20the%20replacement.%20All%20our%20replacement%20parts%20come%20with%20a%206%20month%20warranty.%22%7D%2C%7B%22ac_title%22%3A%22I%20Flushed%20My%20Device%20Down%20The%20Toilet%22%2C%22ac_content%22%3A%22That%20was%20a%20bit%20silly%2C%20wasn’t%20it%3F%20Some%20believe%20putting%20the%20device%20in%20a%20bag%20of%20rice%20will%20solve%20all%20your%20problems.%20But%20this%20isn’t%20true%20and%20sometimes%20the%20damage%20has%20already%20been%20done.%22%7D%2C%7B%22ac_title%22%3A%22Can%20I%20Deliver%20My%20Device%20in%20Person%3F%22%2C%22ac_content%22%3A%22Unfortunately%2C%20due%20to%20health%20and%20safety%20laws%20we%20cannot%20allow%20members%20of%20the%20public%20on%20our%20premises%20so%20we%20can%20only%20accept%20mail%20deliveries%20of%20your%20devices.%22%7D%5D” active_section=”2″ heading=”General Questions”][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][fr_accordion fr_accordion=”%5B%7B%22ac_title%22%3A%22How%20Do%20I%20Start%20the%20Repair%20Process%3F%22%2C%22ac_content%22%3A%22Many%20touchscreens%20won’t%20work%20if%20the%20device%20has%20been%20a%20victim%20to%20a%20heavy%20fall%20or%20if%20the%20device%20has%20previously%20been%20’repaired’%20and%20a%20genuine%20screen%20wasn’t%20used%20in%20the%20replacement.%20All%20our%20replacement%20parts%20come%20with%20a%206%20month%20warranty.%22%7D%2C%7B%22ac_title%22%3A%22How%20Long%20Do%20You%20Have%20My%20Device%20For%3F%22%2C%22ac_content%22%3A%22If%20we%20can’t%20fix%20your%20device%20we%20will%20get%20in%20touch%20with%20you%20to%20discuss%20your%20options.%20We%20can%20either%20offer%20you%20a%20replacement%20device%20for%20a%20cost%2C%20or%20we%20can%20return%20the%20device%20to%20you%20and%20refund%20your%20service%20charge.%22%7D%2C%7B%22ac_title%22%3A%22How%20Soon%20After%20Repairing%20My%20Device%20Will%20I%20Get%20it%20Back%3F%22%2C%22ac_content%22%3A%22Every%20device%20that%20leaves%20our%20store%20comes%20with%20a%20%E2%82%AC1%2C000%20minimum%20insurance%20cover%2C%20so%20rest%20assured%20you%20won’t%20be%20out%20of%20pocket%20if%20the%20worst%20happens.%20We%20also%20recommend%20insuring%20the%20mail%20to%20the%20value%20of%20your%20phone%20when%20you%20send%20it%20in%20for%20repairs.%22%7D%5D” heading=”How does this work?”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]
